Crown Vinyl Privacy Policy

1. Introduction

Crown Vinyl ("we," "our," or "us") provides an app for cataloging vinyl collections, identifying pressings, grading condition, and estimating market value. This policy explains how we handle information when you use the Crown Vinyl app, website, and related services.

2. Information We Collect

• Account information, such as your email address, name, and profile details
• Collection information, including record details, collector notes, condition, and photos you upload
• Purchase and credit information provided by Apple or our subscription-management provider; we do not receive your complete payment-card number
• Technical and usage information, including device type, operating system, IP address, app events, pages viewed, and diagnostic information
• Messages you send to support or in response to our emails

3. How We Use Information

• Identify records and save your collection
• Estimate record and collection values
• Manage accounts, credits, purchases, and customer support
• Operate, secure, analyze, and improve Crown Vinyl
• Send service messages and communications you have chosen to receive
• Prevent abuse and comply with legal obligations

Uploaded photos and collector notes may be processed by service providers that help us identify, grade, and price records.

4. How We Share Information

We share information only as needed to operate Crown Vinyl, including with:

• Cloud hosting, image storage, analytics, email, and customer-support providers
• AI and data providers used for record identification, grading, and pricing
• Apple and purchase-management providers used to verify in-app purchases
• Authorities or other parties when required by law or necessary to protect safety

We do not sell your personal information.

5. Your Choices and Rights

• Update supported profile details in the app
• Choose whether to receive optional email or push communications
• Request account deletion from the app or by contacting support
• Request access, correction, or deletion where applicable law provides that right

Email messages include an unsubscribe or preference-management option when required. Essential account and service messages may still be sent.

6. Retention and Security

We retain information for as long as needed to provide the service, protect users, meet legal obligations, and resolve disputes. We use reasonable safeguards to protect personal information, but no online service can guarantee absolute security.

7. Children's Privacy

Crown Vinyl is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes and Contact

We may update this policy as Crown Vinyl changes. The date above identifies the latest version. Questions or privacy requests can be sent to support@crownvinyl.co.